All course content and training methods are individually tailored to your sector and your personal goals

Presentations:

Structure and key phrases, being lively and persuasive, clarity and emphasis, linking words, connecting with the audience, using visuals to present information, presenting data and statistics, starting and finishing a presentation, powerful presentation techniques, dealing with audience questions

Conversation & Small Talk:

managing a conversation, asking and answering questions, talking about your company and business, greetings, introductions and goodbyes, socializing, communicating accurately, being a good listener, networking skills, understanding different cultures, opinions, agreeing and disagreeing

Meetings and Discussions:

opening and closing a meeting, introducing yourself, moving through the agenda, summarizing the discussion, video – conferences, agreeing and disagreeing, being diplomatic, keeping the discussion on track

Negotiations:

Mastering the Stages of a Negotiation, The Language and Grammar of Diplomacy, Indirect vs. Direct Communication Styles, Common Negotiating Styles and Strategies, Phrases for each Stage of the Negotiating, learning through Role-playing and Simulation, Relationships and Cross-Cultural Negotiating, Creating Rapport with your Counterpart, Getting To Yes: Using a Win-Win Approach, Understanding and Using Emotions in Negotiation

All this training content is available in the following course formats:

»  In Person - Group Training
»  In Person - Individual training
»  Virtual - Group Training
»  Virtual - Individual Training
»  Seminars & Workshops